LANcom Express List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
流動世代看2012亞太區資通訊產業十大預測
GenFlux - APAC ICT Predictions 2012
時時刻刻體驗行動性會議的便利性
Anytime, Anywhere to Experience Mobile Meeting!
Videoscape整合電視平台的視覺新體驗
New entertainment era of Videoscape
犀利Siri─語音辨識的前世今生
Smart Siri- Speech Recognition is booming
智慧商場新CRM商業模式 - Collaboration、Real-time、Mobility
Highlights of Retail solution workshop – Intelligent mall in new CRM model
資料解決方案走進三立電視 滿足數位電視系統
Data Solution providing SetTV to lunch Digital TV
新CRM (Collaboration、Real-Time、Mobility)下的商業溝通模式
Leverage New CRM and New Business Model
臺灣客服協會服務標準差管理論壇花絮
Highlights of TCCDA Service Management Forum
QM績效評核系統續篇 – 找到問題了沒?
Session II of QM: Did you find the Right sample?
客戶互動服務的未來進行式 –「請大家告訴大家」
Dancing with Social Media – Real-time Customer Interaction Trends
進入雲端運算服務元年之後─UCS介紹
Cloud Computing Trend-Introducing Unified Computing System
體驗2011年客戶來電新法寶 - 即時行銷
Real-Time Impact (RTI) Drive Inbound Selling Smart Money
體驗實境擬真服務─聯浚電訊實機案例展示
Experience UC/Collaboration Field Applications – LANtel New Launch Live Demo Show
傾聽「聲海」— 還原最自然的聲音,德國精品耳機
Listen to Sennheiser-the most nature sound
"Click to connect"體驗線上即時的黃金服務
Cisco Webex support center
說出客戶心裡的話
Say what customer wants
雲端風暴─無法忽視的下一波趨勢
Coming Storm ─ Cloud Computing Technology
在雲端上起舞 –是虛擬也是真實的跨國研討會
Dancing on the top of Cloud, experiencing Intl webinar now
Webex體驗旅程三部曲 – 整合網路即時會議的視訊與語音協同合作
Webex Experience Journey
UC整合通訊於各行業應用面面觀
Case study: UC applied in different industry .
最新國際客服趨勢與預測暨CEO高峰論壇活動花絮
Highlights of The Trend and Forecast of the Internation Customer Service CEO Summit
LANcom Express No.123 (2010/04):
首例大專院校整合通訊平台─ 一步到位大邁進
Giant one-process move, First Unified Communication Platform Deployment for Colleges.
LANcom Express No.122 (2010/03):
AVAYA + Nortel = 通訊新境界
AVAYA + Nortel = Exponentially Better.
LANcom Express No.121 (2010/03):
聯慷集團整裝再出發— 暢談LANcom 3.0 新紀元
LANcom Group reposition with LANcom 3.0.
LANcom Express No.120 (2010/02):
智慧型通訊網路產業論壇—整合通訊進階再應用
Reporting Intelligent Communication Industry Forum(1) – Highlight Latest UC Enhanced Applications.
LANcom Express No.119 (2010/01):
話務整合無邊界 商機潛能更放大
CISCO Collaboration 2.0 Empower Business Opportunities.
LANcom Express No.118 (2009/11):
正夯的大專院校統合通訊大趨勢
The Upcoming Unified Communication Trends in Campus.
LANcom Express No.117 (2009/10):
延續企業通訊投資 新時代業務通訊新武器 -Avaya AuraTM
Your Investment is never end – AVAYA AuraTM, A New ERA OF Business Communications.
LANcom Express No.116 (2009/10):
採新一代客戶關係管理(ACCR) 在經濟低迷時期贏取客戶的準備
Building Quick Wins in an Economic Downturn by ACCR.
LANcom Express No.115 (2009/09):
NORTEL / AVAYA合併再出發 聯慷最佳整合服務是首選
LANcom Comments on AVAYA/Nortel Networks Combination.
LANcom Express No.114 (2009/09):
面臨新流感H1N1來襲 ─ 在家隔離上班的新武器
New Office Communication Weapon during Isolation at home due to H1N1 Impact.
LANcom Express No.113 (2009/08):
美國醫療保險公司客服中心重整經驗分享
Medical Mutual New Contact Center Experience Sharing.
LANcom Express No.112 (2009/08):
中國電銷保險業─ 中美大都會人壽保險客服中心建置經驗分享
Metlife China Telemarketing Experience Sharing.
LANcom Express No.111 (2009/07):
培養企業的最佳情報員
Training Best Agent for your Enterprise.
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