LANcom Express List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
　
LANcom Express No.144 (2012/1)：

流動世代看2012亞太區資通訊產業十大預測

GenFlux - APAC ICT Predictions 2012
LANcom Express No.143 (2011/12)：

時時刻刻體驗行動性會議的便利性

Anytime, Anywhere to Experience Mobile Meeting!
LANcom Express No.142 (2011/11)：

Videoscape整合電視平台的視覺新體驗

New entertainment era of Videoscape
LANcom Express No.141 (2011/10)：

犀利Siri─語音辨識的前世今生

Smart Siri- Speech Recognition is booming

LANcom Express No.140 (2011/09)：

智慧商場新CRM商業模式 - Collaboration、Real-time、Mobility

Highlights of Retail solution workshop – Intelligent mall in new CRM model

LANcom Express No.139 (2011/08)：

資料解決方案走進三立電視 滿足數位電視系統

Data Solution providing SetTV to lunch Digital TV

LANcom Express No.138 (2011/07)：

新CRM (Collaboration、Real-Time、Mobility)下的商業溝通模式

Leverage New CRM and New Business Model

LANcom Express No.137 (2011/06)：

臺灣客服協會服務標準差管理論壇花絮

Highlights of TCCDA Service Management Forum
LANcom Express No.136 (2011/05)：

QM績效評核系統續篇 – 找到問題了沒?

Session II of QM: Did you find the Right sample?
LANcom Express No.135 (2011/04)：

客戶互動服務的未來進行式 –「請大家告訴大家」

Dancing with Social Media – Real-time Customer Interaction Trends
LANcom Express No.134 (2011/03)：

進入雲端運算服務元年之後─UCS介紹

Cloud Computing Trend-Introducing Unified Computing System
LANcom Express No.133 (2011/02)：

體驗2011年客戶來電新法寶 - 即時行銷

Real-Time Impact (RTI) Drive Inbound Selling Smart Money
LANcom Express No.132 (2011/01)：

體驗實境擬真服務─聯浚電訊實機案例展示

Experience UC/Collaboration Field Applications – LANtel New Launch Live Demo Show
LANcom Express No.131 (2010/12)：

傾聽「聲海」— 還原最自然的聲音，德國精品耳機

Listen to Sennheiser-the most nature sound
LANcom Express No.130 (2010/11)：

"Click to connect"體驗線上即時的黃金服務

Cisco Webex support center
LANcom Express No.129 (2010/10)：

說出客戶心裡的話

Say what customer wants
LANcom Express No.128 (2010/09)：

雲端風暴─無法忽視的下一波趨勢

Coming Storm ─ Cloud Computing Technology
LANcom Express No.127 (2010/08)：

在雲端上起舞 –是虛擬也是真實的跨國研討會

Dancing on the top of Cloud, experiencing Intl webinar now
LANcom Express No.126 (2010/07)：

Webex體驗旅程三部曲 – 整合網路即時會議的視訊與語音協同合作

Webex Experience Journey
LANcom Express No.125 (2010/06)：

UC整合通訊於各行業應用面面觀

Case study: UC applied in different industry .
LANcom Express No.124 (2010/05)：

最新國際客服趨勢與預測暨CEO高峰論壇活動花絮

Highlights of The Trend and Forecast of the Internation Customer Service CEO Summit

LANcom Express No.123 (2010/04)：

首例大專院校整合通訊平台─ 一步到位大邁進

Giant one-process move, First Unified Communication Platform Deployment for Colleges.

LANcom Express No.122 (2010/03)：

AVAYA + Nortel = 通訊新境界

AVAYA + Nortel = Exponentially Better.

LANcom Express No.121 (2010/03)：

聯慷集團整裝再出發— 暢談LANcom 3.0 新紀元

LANcom Group reposition with LANcom 3.0.

LANcom Express No.120 (2010/02)：

智慧型通訊網路產業論壇—整合通訊進階再應用

Reporting Intelligent Communication Industry Forum(1) – Highlight Latest UC Enhanced Applications.

LANcom Express No.119 (2010/01)：

話務整合無邊界 商機潛能更放大

CISCO Collaboration 2.0 Empower Business Opportunities.

LANcom Express No.118 (2009/11)：

正夯的大專院校統合通訊大趨勢

The Upcoming Unified Communication Trends in Campus.

LANcom Express No.117 (2009/10)：

延續企業通訊投資 新時代業務通訊新武器 -Avaya AuraTM

Your Investment is never end – AVAYA AuraTM, A New ERA OF Business Communications.

LANcom Express No.116 (2009/10)：

採新一代客戶關係管理(ACCR) 在經濟低迷時期贏取客戶的準備

Building Quick Wins in an Economic Downturn by ACCR.

LANcom Express No.115 (2009/09)：

NORTEL / AVAYA合併再出發  聯慷最佳整合服務是首選

LANcom Comments on AVAYA/Nortel Networks Combination.

LANcom Express No.114 (2009/09)：

面臨新流感H1N1來襲 ─ 在家隔離上班的新武器

New Office Communication Weapon during Isolation at home due to H1N1 Impact.

LANcom Express No.113 (2009/08)：

美國醫療保險公司客服中心重整經驗分享

Medical Mutual New Contact Center Experience Sharing.

LANcom Express No.112 (2009/08)：

中國電銷保險業─ 中美大都會人壽保險客服中心建置經驗分享

Metlife China Telemarketing Experience Sharing.

LANcom Express No.111 (2009/07)：

培養企業的最佳情報員

Training Best Agent for your Enterprise.