|
Platform |
BCM
50 /50e |
BCM
400 |
|
Users |
- 3-20 users,
- extendable to 40+ users.
|
- 192
Digital sets, or
- 90 IP phone users
|
|
WAN/IP interface |
Router/VPN/Firewall features
(by BCM50e series ) |
BCM400 |
|
|
Main unit
incl.: (keycode enabled)
|
|
|
Expansion
module
|
- Digital
Station Module (DSM16): 16 ports digital station module
- ISDN/BRI
Module (ISDN4): 4 ports ISDN/BRI module
- ADID8 module:8Panalog DID trunk module
|
|
BCM400
only |
|
- Global
Analog Station (GASM8) 8 Port
analog station module
- Fiber
Expansion Module (FEM) 6 P
fiber connect module ( available come
to Norstar system )
|
|
|
12ports IP Trunks / 32ports IP Lines
|
32ports IP Trunks / 90ports IP Lines
|
|
|
IPSec VPN、SSL
Management , NAT (network address translation 、basic/ stateful Firewall
、DNS ( BCM 50e available only )
|
IP music
in hold、IPSec
VPN、SSL
Management、NAT、basic/stateful
Firewall、DNS |
|
Application
Software |
-Largest
portfolio of telephony feature (400+ in all), messaging, call
information (Calling line ID) /incoming route management,
multi-language automated attendant, basic call center applications,
multimedia call center, digital mobility, universal internet access,
Unified Messaging,
IP Telephony &
LAN CTE ..etc.
Enhanced feature :
(BCM400
only)
-
Professional/Multimedia
Call Center (intelligent routing of voice calls with emails,
"pushed" web content, collaborative web browsing, web-based self
service and real-time text chat sessions between customers and
agent.) Call Center report, Interactive Voice Response. CTI. |
|
Administration
Tool
|
Common feature
: Nortel Network Configuration Manager
(support easily mange large,
distributed networks. IT manager can manager multi-sites BCM
systems efficiently from a central location.
) |
|
- Element Manager |
- Unified Manager
|